FAQ

We offer next day delivery on orders placed before 2pm, Monday to Friday. Orders placed after 2pm on Friday, or over the weekend, or bank holidays are usually dispatched the next working day. This ensures your Made By Demand products reach you quickly, safely, and in perfect condition.

We currently do not offer international shipping, but we’re working on making our products available worldwide soon. If you’d like to place an order for delivery outside the UK, please contact us directly so we can discuss possible options.

We offer affordable UK delivery rates with free shipping promotions available during selected campaigns. Shipping costs are calculated at checkout based on your order size and delivery location.

Our Jollof Sauce should be stored in a cool, dry place before opening. Once opened, keep it refrigerated and consume within 7 days for the best flavour and freshness.

Yes, Made By Demand Jollof Sauce is 100% vegan. It’s made with carefully selected, plant-based ingredients and contains no animal products, making it perfect for both vegetarians and vegans.

Our Jollof Sauce recipe is free from common allergens like nuts and dairy. However, it is made in a facility that handles allergens, so we recommend checking the label carefully if you have severe food allergies.

One jar of Made By Demand Jollof Sauce typically serves 4–6 portions, making it perfect for family meals or meal prepping. Whether you’re cooking classic Jollof rice, pasta, or stews, one jar provides enough authentic West African flavour to feed the whole household.

Our family-sized exfoliating bath gloves are made from durable, skin-friendly polyester designed to provide gentle yet effective exfoliation. They are reusable, quick-drying, and easy to clean, making them a sustainable choice for everyday hygiene.

Yes! Our family-sized exfoliating bath gloves are designed to be gentle yet effective at sloughing away dead skin. They are generally safe for all skin types, including children’s delicate skin. However, if your child has very sensitive skin, we recommend doing a patch test first. Always use light pressure and supervise children during bath time for the safest results.

For best hygiene and performance, we recommend replacing your exfoliating gloves every 4–6 weeks with regular use. This helps maintain effective exfoliation and ensures optimal cleanliness.

Yes, our family-sized gloves are designed for all ages. The flexible fit makes them suitable for both adults and children, offering a simple and effective way to maintain smooth, clean skin across the whole family.

Orders can be placed directly through our website. Simply browse our products, add them to your cart, and proceed to checkout.

We accept major credit and debit cards, as well as secure payment options like PayPal, Apple Pay, and Google Pay.

Yes, we do offer bulk and wholesale pricing for both our sauces and hygiene products. Please contact us directly for more information on large order pricing and supply options.

Once your order has been dispatched, you’ll receive a tracking details via email so you can follow your delivery every step of the way.